Return and Refund

At Miranno Shoes, we understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction. That's why we have a comprehensive return and refund policy in place.

30-Day Return Policy: We offer a 30-day return period for all eligible products. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving it for a full refund or exchange. Please note that the product must be in its original condition, unused, and with all original tags and packaging.

Easy Return Process: To initiate a return, simply contact our customer service team with your order details. They will guide you through the return process and provide you with a return authorization number. Please make sure to include this number on the return package to ensure a smooth and efficient return process.

Refund Options: Once we receive the returned product and verify its condition, we will process your refund. You can choose to receive a full refund to your original payment method or opt for store credit, which can be used for future purchases on our website.

Exclusions: Please note that certain products are not eligible for return or refund due to hygiene reasons. These include socks, insoles, and any product that has been worn or used extensively. Additionally, customized or personalized products cannot be returned unless there is a manufacturing defect.

Shipping Costs: While we offer free shipping on most orders, the cost of return shipping will be the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

Quality Guarantee: We take pride in the quality of our products and stand behind their craftsmanship. If you believe your product has a manufacturing defect, please contact our customer service team within 7 days of receiving the product. We will assess the issue and provide you with a suitable solution, which may include a replacement or refund.

Customer Satisfaction: Your satisfaction is our top priority, and we strive to provide you with the best shopping experience. If you have any questions or concerns regarding our return and refund policy, please don't hesitate to reach out to our customer service team. They will be happy to assist you and address any issues you may have.

Shop with confidence at Miranno Shoes, knowing that we have your best interests in mind when it comes to returns and refunds. We value your trust and look forward to serving you with exceptional products and customer service.